Capture, analyze, and act on customer feedback — automatically
AI agents that support your customers, extract real feedback in real time, and deliver actionable insights — from every conversation.
Insights in real time
Every customer message is analyzed and turned into structured data — no surveys needed.
Your questions, prioritized
Define custom feedback questions. The agent asks them naturally — extracted with priority.
87 signals, zero effort
10 categories, automatic analysis of every message. No manual tagging required.
How it works
From setup to actionable insights in five steps.
Configure your agent
Set up prompt, feedback questions, products, and context.
Embed the widget
One session per customer with order and product context — via widget or API.
Agent supports your customers
Answers questions, recommends products, collects feedback — naturally in conversation.
Real-time extraction & alerts
87 signals per message. Your team is alerted instantly on negative feedback.
Review insights
Dashboard with aggregated trends and actionable data across all conversations.
Everything you need to understand your customers
Feedback extraction, intelligent support, and customer retention — in one platform.
AI Agents
Custom prompts, custom behavior, custom personality — individually configurable for every team.
Custom Feedback Questions
Define your most important questions upfront. The agent asks them naturally — extracted with priority, on top of 87 standard signals.
Real-time Feedback Extraction
87 signals across 10 categories, automatically from every message. Your custom questions get priority.
Customizable Widget
Embeddable chat that matches your brand. One snippet — done.
Insights Dashboard
Trends, sentiment, real-time analytics — everything at a glance.
Multilingual & Context-Aware
Products, orders, FAQs — everything flows into every reply. Automatically in the customer's language.
Flexible AI Models
Azure OpenAI, Ollama, or OpenRouter — you choose the model.
Live extraction in action
Every customer message is analyzed in real time and visualized as structured data in your dashboard.
We love the spice mix! Is there a yearly subscription?
{
"Product quality": "we love the spice mix",
"Sentiment": "positive",
"Subscription request": "yearly subscription"
}JSON extracted automatically
87 Signals + Your Custom Questions.
Every message is analyzed in real-time. On top of 87 standard signals, your custom feedback questions are extracted with priority.
Your Insights Dashboard
Real data from customer conversations — this is what the app looks like. Example: Boutique Hotel.
Insights Summary
184 conversations · 34 types · 712 extractions
Customizable & flexible
Designed to work with your existing tools and workflows — from day one.
Personalized per customer
Every session carries full order, product, and customer context.
Multilingual
The agent responds in the customer's language — automatically.
Real-time alerts
Negative feedback triggers instant team notifications.
No surveys needed
Feedback extracted naturally from conversations — not forms.
Fully customizable UI
Colors, logo, copy — the widget matches your brand.
API-first & GDPR-compliant
Full REST API, EU-hosted, integrates into any workflow.
Secure & GDPR-compliant
Your data stays yours — never used to train models.
GDPR compliant
Full compliance with EU data protection regulations.
EU-hosted
All data stored in EU data centers. No transatlantic transfers.
Encrypted
All data encrypted at rest and in transit with industry-standard protocols.
Start extracting customer insights — today
Try it free — gain feedback & insights from customer interactions within minutes.
Try it freeNo credit card required